Our Commitment
Sustainability
A growing business and a healthier planet are not mutually exclusive. Here’s what we’re doing — and where we’re still working to improve.
Our Position
As an online retailer sourcing from a global supplier network, we’re conscious of the footprint that comes with our model. We don’t have all the answers, and we won’t make commitments we can’t keep.
What we commit to is honest, continuous progress: measuring our impact, improving our supply chain practices, and making sustainability easier for our customers.
Our Commitments
Packaging
Working with logistics partners to reduce over-packaging — recycled cardboard, paper-based void fill, minimal single-use plastics.
Circular Economy
Partnering with suppliers who embrace take-back schemes and durable product design. We encourage customers to recycle end-of-life products.
Carbon Footprint
Mapping the carbon footprint of our operations and delivery network with a goal to measure, reduce, and offset in line with UK net-zero targets.
Ethical Supply Chains
All suppliers must meet minimum standards on labour rights, safe working conditions, and environmental practices.
Responsible Sourcing
Expanding our range of eco-certified and longer-lasting products, making responsible choices easier across every category.
Community
Developing partnerships with UK charities to donate unsold stock rather than sending it to landfill.
Help Us Do Better
Have a suggestion? We genuinely want to hear from customers, suppliers, and partners.
Share Your Ideas